⚙️ Operational Compliance

Operational Compliance sets out the daily procedures, checks, responsibilities, and safety measures required to run Plas Heli safely and consistently. This section supports volunteers, Duty Managers, contractors, and event organisers.

This page provides access to all operational compliance areas, including SOPs, daily checklists, incident management, first aid provision, contractor controls, and Duty Manager responsibilities.

Operational Compliance Areas

📘 Standard Operating Procedures (SOPs)

Core operational scripts for volunteers and Duty Managers, covering bar, kitchen, balcony, building checks, and event‑day operations.

Standard Operating Procedures

🔑 Opening & Closing Procedures

Secure opening and closing routines, building checks, alarm procedures, and Duty Manager responsibilities at the start and end of each day.

Opening & Closing Procedures

📋 Every Day Operational Checklists

Daily checklists for volunteers and Duty Managers, including bar checks, kitchen checks, balcony checks, external area checks, and building readiness.

Daily Operational Checklists

🧑‍🤝‍🧑 Volunteer Briefings

Briefing templates, volunteer responsibilities, safety expectations, and operational guidance for event and non‑event days.

Volunteer Briefings

🛠️ Equipment Checks & Maintenance

Operational equipment checks including bar equipment, kitchen equipment, radios, PPE, cleaning equipment, and safety gear.

Equipment Checks & Maintenance

⚠️ Operational Risk Assessments

Risk assessments for operational areas including balcony, bar, kitchen, external areas, and daily venue operations.

Operational Risk Assessments

📝 Incident & Near‑Miss Management

Procedures for reporting, recording, and responding to incidents and near‑misses, including Duty Manager actions and follow‑up requirements.

Incident & Near‑Miss Management

⛑️ First Aid & Medical Provision

First aid arrangements, medical equipment checks, event‑day medical provision, and emergency response guidance.

First Aid & Medical Provision

🚧 Contractor Controls

Requirements for contractors working on site, including sign‑in procedures, authorised areas, supervision, and safety expectations.

Contractor Controls

🎯 Duty Manager Responsibilities

Clear responsibilities for Duty Managers including building oversight, safety checks, incident response, and operational coordination.

Duty Manager Responsibilities

📄 Operational Documents & Forms

Checklists, logs, templates, and operational forms used by volunteers and Duty Managers.

Operational Documents & Forms