📜 Licensing Compliance

Plas Heli operates under a Premises Licence issued by Cyngor Gwynedd, which sets out the legal conditions for the sale of alcohol, regulated entertainment, and the use of licensed areas within the venue. All staff, volunteers, event organisers, and contractors must comply with these licensing conditions at all times.

This page outlines the key licensing responsibilities, operating conditions, and event‑specific requirements linked to the Premises Licence and any Temporary Event Notices (TENs).

1. Premises Licence Overview

The Premises Licence defines:

• Permitted activities (alcohol sales, entertainment, late‑night refreshment)
• Licensed hours
• Licensed areas (bar, terrace, event spaces)
• Mandatory conditions (Challenge 25, DPS responsibilities, CCTV)
• Additional conditions imposed by the Licensing Authority

Designated Premises Supervisor (DPS): The DPS is legally responsible for all alcohol sales and must ensure compliance with licensing conditions during all operating hours.

View Premises Licence

2. Licensed Areas

The Premises Licence specifies which areas of Plas Heli are licensed for alcohol sales and consumption. These typically include:

• Main Bar
• Terrace
• Designated indoor event spaces
• Any approved external areas

Alcohol must not be sold or consumed outside licensed areas unless covered by a TEN.

3. Licensing Conditions

Key licensing conditions include:

• Challenge 25 policy must be enforced
• CCTV must be operational and compliant
• Staff must be trained in responsible alcohol service
• No alcohol sales to intoxicated persons
• Noise levels must not cause public nuisance
• All incidents must be recorded in the incident log

Licensing Conditions & Operating Standards

4. Temporary Event Notices (TENs)

Events requiring extended hours, additional licensed areas, or amplified entertainment may require a TEN.

Organisers must:

• Submit TEN applications in advance (minimum 10 working days)
• Provide details of alcohol sales, entertainment, and event timings
• Ensure compliance with all TEN conditions
• Display the TEN on site during the event

Temporary Event Notice Requirements

5. Event Organiser Responsibilities

Event organisers must ensure:

• All bar operations comply with the Premises Licence
• Alcohol sales are supervised by trained staff
• No unauthorised bars or alcohol distribution
• Any external bar providers hold valid licences and insurance
• Licensing conditions are included in the Event Management Plan (EMP)

Event Licensing Requirements

6. Staff & Volunteer Licensing Training

All staff and volunteers involved in bar operations must receive training covering:

• Challenge 25 procedures
• Refusal of service
• Incident reporting
• Alcohol safety and intoxication awareness
• Licensed area boundaries

Licensing Training Materials

7. Incident Reporting & Record Keeping

All licensing‑related incidents must be recorded, including:

• Refusals of service
• Disorderly behaviour
• Noise complaints
• CCTV requests
• Any breach of licensing conditions

Incident Log & Reporting Procedures

8. Links to Related Compliance Areas

This page connects with several other compliance sections:

• Licensing‑Linked Insurance Requirements
• Event Safety Planning
• Noise Management
• Governance & Policy